Quality. Service. Value. And cleanliness.
These were McDonald's closely and deeply held values, once upon a time.
Maybe they still are, but I have found the service part lacking, as I drive around the highways in Ontario, Canada.
On November 28, 2009, I stopped at the McDonald's on highway 401 by Cambridge. It is a great place to let our dog Jasper stretch her legs on the way to visit her vet. After throwing her frisbee a few times, I am often in the mood for some breakfast.
At the service counter, I had enough time to count 11 staff, before I gave up and left. Five of them were clustered with the manager, seemingly discussing something important, but the other six were...well, not rushing to ask me what I wanted. Not even the two staff that looked me directly in the eye.
There is a Starbucks close to our dog's vet. They serve great breakfast sandwiches.
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This is the first time I have been ignored at McDonald's, but it is not the first time that I noticed that the S in QSVC is missing. I sent msyelf an email on May 2, 2007 from the counter of the McDonald's on the 400, just south of Barrie. It took 5 minutes to serve me two breakfast burritos. I was surprised...until the next time I stopped at this McDonald's, when it took over ten minutes to fill my order!
At least the washrooms are still kept clean!
Showing posts with label McDonalds. Show all posts
Showing posts with label McDonalds. Show all posts
Friday, December 11, 2009
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